Terms & Conditions

Thank you for selecting Hallmark Hotel as your preferred accommodation in Malaysia.

Before payment made, please double check and make sure all details are correct:

  1. Your credit card is required for payment confirmation.
  2. Room rates will be charged upon confirmation.
  3. Payments made are NOT refundable.
  4. No changes on Check-in dates.
  5. No changes on selected hotel branches.
  6. Check-in time is from 14.00pm and check-out until 12.00pm

Please do not hesitate to contact us at the following e-mail address at business hours :

Hallmark Hotel Leisure (Malacca)

Tel :    +606-281-2888
Email    : reservation@hotelhallmark.com


Hallmark View Hotel (Malacca)

Tel :    +606-281-5999
Email    : reservation.view@hotelhallmark.com


Grand Hallmark Hotel (Johor Bahru)

Tel :    +607-357-2288
Email    : reservation@grandhotelhallmark.com


Hallmark Crown Hotel (Malacca)

Tel :    +606-218-8555
Email    : reservation.crown@hotelhallmark.com


Hallmark Regency Hotel (Johor Bahru)

Tel :    +607-331-8822
Email    : reservation.regency@hotelhallmark.com

Child Policy


This is non-refundable booking

No-Show / Shorten stay: